LANCASTER, Pa., Nov. 2, 2020 /PRNewswire/ — Schedule Engine, the leading provider of repair and sales scheduling services for the home services industry, announces a new software enhancement that streamlines the scheduling of preventive maintenance visits for contractors to save time and enhance customer experience.
Schedule Engine’s new preventive maintenance module addresses major pain points for contractors who have built a significant base of maintenance contract customers over the years. Historically, scheduling preventive maintenance visits requires hours of administrative time and energy. Many contractors send multiple outbound messages and play phone tag with each and every customer before a visit is scheduled. Not only does this waste precious time and money for the contractor, but it’s a major inconvenience for homeowners who don’t have time to pick up the phone during business hours to schedule basic maintenance any more. Homeowners expect to schedule on their own terms, when it’s convenient for them. They also expect it to be easy – a click of a few buttons from their mobile device.
“We understand these pain points intimately, because we come from the industry,” said Austin Haller, founder of Schedule Engine. “Preventive maintenance contracts are a critical source of revenue for contractors, especially during the slower shoulder season. The trouble is that they tend to require a significant amount of time and money to manage. Our new suite of software tools eliminates the friction and cost associated with administering these critical programs for contractors, and it’s already producing amazing results. What took days and multiple people to accomplish before Schedule Engine now takes minutes.”
One contractor already seeing amazing results is Coolray based in Atlanta.
“With one targeted campaign, we were able to book over 300 maintenance appointments in a single day,” said Andy Piercefield, President of Coolray. “This takes a huge burden off our CSRs and makes scheduling fast and easy for our customers.”
The preventive scheduling maintenance module allows contractors to:
Schedule Engine empowers home services professionals to enhance customer experience and increase efficiency with its industry-leading support solution featuring smart online repair and sales scheduling and live expert support.
For more information about Schedule Engine or to schedule a demo, visit http://www.scheduleengine.com.
About Schedule Engine
Schedule Engine was created to modernize customer experience in the home services space. Until now, contractors have had no way of providing their customers with the sort of simple, convenient and informative experience that so many other industries have had for some time now.
Schedule Engine is the first and only all-in-one customer support solution built for contractors, by contractors. From intelligent online booking software to live expert support, Schedule Engine ensures your customers receive a best-in-class, personalized experience. Designed to complement your existing field services management system, Schedule Engine can be quickly implemented without any internal training or process changes. For more information, visit http://www.scheduleengine.com.
MEDIA CONTACT:
Heather Ripley
Ripley PR
(865) 977-1973
hripley@ripleypr.com
Regulators authorized AstraZeneca’s coronavirus vaccine for use in adults throughout the European Union on Friday, amid criticism the bloc is not moving fast enough to vaccinate its population.
WASHINGTON (AP) — A former FBI lawyer was sentenced to probation for altering an email that the Justice Department relied on during its surveillance of an aide to President Donald Trump during the Russia investigation.
MADISON, Wis. (AP) — Democratic Gov. Tony Evers lashed out Friday at rival Republicans who tried to repeal his statewide mask mandate, saying killing the order would be a ridiculous move comparable to abolishing speed limits.
COLUMBIA, S.C. (AP) — As some conservatives in South Carolina celebrated getting a bill that would ban almost all abortions in the state past a legislative barrier and likely becoming law, they said they are not finished trying to end all abortions.
A Moscow court on Friday put the brother and several allies of Russian opposition leader Alexei Navalny under house arrest for two months as authorities sought to stymie more protests over the jailing of the top Kremlin foe.